Information We Collect
When you install the Service on your device and register with Tango, personally identifiable information about you may be collected during the download process for the Service (as requested from you during the download process) when you register with us. For registration through Tango, you are only required to provide your mobile phone number or your email address, depending on the device(s) you are using on the Service. You may also provide personally identifiable information, but that is optional. When you log in using your Facebook account, we may collect additional information you make available to us (see “Your User Profile”) below.
When you install the Service on your device and register with Tango, you will be asked to allow us access to your address book. If you consent, we will have access to contact information in your address book on the devices you use for the Service (names, numbers, emails, and Facebook ID, but not notes or other personally identifiable information) and we will store it on our servers and use it to help you use the Service, for example, by synchronizing your Tango contacts between different devices you may want to use with the Service. If you do not want Tango to store this information, you may opt-out through your account settings in the Tango application at any time. However, in this case, we may not be able to offer some of the features that require this information.
We may request access to your current location – provided by your mobile device using GPS or similar technologies – so that we can provide content that is more suitable to your location. You are free to accept or block access to your location information. You can switch off access to your location at any time through your device settings menu.
Tango may also collect certain profile information including country of residence and preferences. In addition, Tango may collect and store information about your and others’ usage of, and interaction with, the Service and our websites, including calls, numbers of calls made by members, call durations, text messages, information relating to games played through the Service (such as the games played, your game scores and how often you play), usage by geographies, device and connection information (such as MAC address), IP address, device capability, bandwidth, web browser software, referring website, statistics on page views, network type and traffic to and from our websites. When we serve advertisements to your device, we collect information about your interaction with this advertisement to help us evaluate the performance of the advertisement that we show, such as whether you clicked on it, or installed the advertised product.
Tango allows you to share text messages, photos, videos and other communications (such as interactions during games) in the Tango application with other users, and if you choose to do so your text messages, photos, videos and other communications will be stored on our servers. In addition, if you choose to share these items with other Tango users, we may not be able to remove them from our servers or make them unavailable to anyone you have shared them with. Sending text messages, photos, videos or other communications in the Tango application is your decision. By choosing to share that information, you should understand that you may no longer be able to control how that information is used and that it may become publicly available (depending in part on your actions or the actions of others with whom you have shared the information). Tango is not responsible for any use or misuse of information you share.
How We Use Information We Collect
In addition to using your information to provide you with the Services that you request, we use or may disclose your personally identifiable information only as follows:
- To verify your identity;
- To connect you with your friends, family and others as enabled by the Service;
- To share your Profile with your friends, family and others on the Service;
- To show you the names of persons with whom you communicate and to show your name to persons with whom you communicate on the Service;
- To manage your account, deliver to you any administrative notices, updates, notifications, alerts and communications relevant to your use of the Service;
- To provide you with relevant content that you requested, using information that you allow us to collect from you or that you provide to a social medial provider regarding your and your friends’ respective locations.
- To solicit information from you, including through surveys;
- To contact you via email, SMS or otherwise for the purpose of informing you about new products, services or promotions offered by Tango (you can opt-out of such emails or SMSs by sending an email to email@example.com);
- For internal operations, including troubleshooting problems, data analysis, testing, research, improvements to the Service, detecting and protecting against error, fraud or other illegal activity;
- When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities.
We also collect error-reporting information if the Service crashes or hangs up so that we can investigate the error and improve the stability of the Service for future releases. In general these reports do not contain personally identifiable information, or only incidentally. As part of these error reports, we receive information about the type and version of your device and browser, the device identifier, the time the error occurred, the feature being used and the state of the application when the error occurred. We do not use this information for any purpose other than investigating and remedying the error.
With whom we share your information
In certain instances, Tango may have contracts with third parties to provide products and/or services in connection with the Service. In those cases, Tango may share your personally identifiable information with these third-party service providers, or authorize them to collect information on its behalf, but only in connection with providing the services to you. For example, Tango shares your phone number or email with third party SMS and email providers to deliver the authentication SMS or email to you when you register with Tango. We contractually require that these third parties use your information solely to deliver SMS or email to you and to use appropriate security measures to protect your information. These third parties include:
- Third-party vendors who provide services or functions on our behalf, such as hosting, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention.
- Third-party vendors who may collect information on our behalf, including as necessary to operate features of our Service or to facilitate the delivery of online advertising tailored to your interests.
These third parties include business partners with whom we may jointly offer products or services, or whose products or services may be offered on our Service or website. You can tell when a third party is involved in a product or service that you have requested because their name will appear, either alone or with ours.
We also may share your information with third parties:
- In response to subpoenas, court orders, or other legal process when we have a good faith belief that the law, any legal process, law enforcement, national security or issue of public importance requires disclosure;
- To establish or exercise our legal rights, or as otherwise required by law;
- In connection with a corporate transaction involving Tango, such as the purchase or sale of a business unit, an acquisition, merger, sale of assets, or other similar event.
Display of tailored advertising
Do Not Track Policy
California law requires that operators of website and online services disclose how they respond to a Do Not Track signal and whether other third parties may collect personally identifiable information about an individual’s online activities from their site or service.
Some browsers have incorporated “Do Not Track” features. Most of these features, when turned on, send a signal or preference to the website or online service that a user visits, indicating that the user does not wish to be tracked. Because there is not yet a common understanding of how to interpret Do Not Track signals, Tango does not currently respond to Do Not Track signal. We continue to work with the online industry to define a common understanding of how to treat Do Not Track signals. However, if you do want your use of the Tango Service not to be tracked so that we can send you targeted advertisements, please contact us at firstname.lastname@example.org.
The business partners and advertising networks that serve interest-based advertisements on Tango have limited access to a small amount of information about your profile and your device, which is necessary to serve you advertisement that are tailored to your apparent interests, and it is possible that they may reuse this small amount of information on other site or services.
Your User Profile
The information you enter into your user profile (your “Profile”) may be shared with your Tango contacts. You control your Profile and you can access and modify your Profile from the Tango application at any time. In addition, if you register with Tango using your Facebook account (e.g. Facebook Connect), we may store your Facebook ID and corresponding token on our servers and, if you give us your express consent, we will have access to and may collect certain information that you make available on Facebook (for example, your first and last names, email address, profile picture, your friend lists and birthdays). Your Profile is available to other users of the Service who are connected to you on Tango. In addition, unless you opt-out (which you may do at any time in the Tango application), your Profile is discoverable by other Tango users, including by way of example in listings of contacts that will include your proximity to other users (however, Tango will not share your location with any users). You may also “block out” any Tango user in your contact list from discovering your Profile at any time. In addition, Tango may pre-populate your Profile with certain information such as your name and Facebook profile picture if you or your friends have logged onto the Service using Facebook.
Data Access and Removal
You can always control what information the Service sends us. To do so, you can change your settings in the Service or in your mobile device. Alternatively, you can remove the Tango mobile app from your mobile device entirely.
You can remove your data anytime you want. If you ask us to delete your account, we will use commercially reasonable efforts to remove your data from our servers. Please note that, after your account is closed, we may retain certain information associated with your account, including for analytical purposes as well as for record keeping integrity.
Any personally identifiable information that (i) you share in text messages, photos, videos or otherwise in or through the Tango application with other users, or (ii) submit on a blog, bulletin board or chat room on our website or elsewhere, can be viewed and used by others, including to send you unsolicited messages or to commit identity theft. Tango is not responsible for any use or misuse of your information that might result from your disclosure of information.
Opt-Out – Promotional Communications
Tango allows you to choose not to receive promotional email messages from Tango and its service providers. You may opt-out by following instructions in the message sent by Tango or its service providers on how to unsubscribe from that particular mailing. You may also opt-out by contacting us at email@example.com.
Protecting user privacy and personally identifiable information is a top priority for Tango. We make substantial efforts to ensure the privacy of all personally identifiable information you provide to us. Access to all personally identifiable information is restricted to those Tango employees, contractors, agents and third-party service providers who need to know that information in order to provide, operate, develop, maintain, support or improve the Service. Tango uses password protection, access logs, and system monitoring to safeguard the confidentiality and security of all member information.
In addition, due to the inherent nature of the Internet and related technology, we do not guarantee the protection of information under our control or in transit against loss, misuse, or alteration.
The Service is not directed to children under the age of thirteen (13) and we do not knowingly collect personally identifiable information from children under the age of thirteen as part of the Service. If we become aware that we have inadvertently received personally identifiable information from a user under the age of thirteen as part of the Service, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of thirteen as part of the Service.
Notification of Changes